FREQUENTLY ASKED QUESTIONS
What is your return policy?
You can find our return policy here.
Can I exchange an item?
Yes, you can exchanage an item if it meets our standards.
When are you getting more of _____ in stock?
We do our best to restock items that sell out. We are not always able to restock due to manufactures lack of supply.
When will my order ship?
We process and ship orders placed before 2 pm MST within 48 hours, Monday - Friday (excluding holidays). You will receive a confirmation email after you place your order and also a confirmation email after your order is shipped.
How does sizing run?
Sizing is standard unless otherwise stated in the product listing.
General Jewelry Care
Let's talk about our high quality jewelry! Our jewelry does not tarnish, discolor and all our jewelry is hypoallergenic and nickel free which is perfect for any skin type. So you can enjoy every pieces of jewelry for a long time with the right love and care.
Stainless Steel Jewelry Care
Our stainless steel jewelry is made of highly durable metal and has a 18k gold plating. It is 100% waterproof, non tarnish, hypoallergenic and nickel free. You can enjoy it 24/7 and it will stay nice and shiny.
What should I pay attention to:
Avoid contact with chemicals for example: daycream , perfume.
Every person’s unique skin-oils react differently to certain metals and plating. The PH of the skin can affect the material, causing discoloration of the jewelry. Every skin type is beautiful and different. Depending on the amount of chemicals that the jewelry has been exposed, the pH of the skin and the sweat they each give off.
Keep your jewelry in the Mooiste Jewelry pouche that you recieve with every order and your jewelry will stay shiny and beautiful.
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About Mooiste
Mooiste is the clothing and jewellery home for the bohemian inspired soul. We revel in showcasing and accentuating the uniqueness of us all.
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